These Terms and Conditions govern the relationship between you (the “Client”) and VIP Trips and Treks Pvt. Ltd. (“the Company”). By booking any travel, trekking, expedition or any services, you agree to be bound by these Terms and Conditions.
1. Booking and Payment
Reservations: A non-refundable deposit of 25% of package is required to secure your booking. The balance is due before the arrival date.
Payment Methods: Payments can be made via bank transfer, credit card, or other agreed methods.
Late Payments: Failure to pay the balance by the due date may result in the cancellation of your booking without a refund of the deposit.
2. Cancellation Policy
Client Cancellations:
Cancellations made 2 days before the arrival date will receive a 50% refund of the total trip cost. Cancellations made less than 2 days before the arrival date will not be eligible for a refund.
Company Cancellations: The Company reserves the right to cancel any trip due to unforeseen circumstances, including natural disasters or political instability. In such cases, clients will receive a full refund or the option to transfer to another trip.
3. Itinerary Changes
Alterations by the Company: While we strive to adhere to the scheduled itinerary, changes may be necessary due to weather, local conditions, or other factors beyond our control. We reserve the right to make such changes in the best interest of the group.
Client-Initiated Changes: Any changes requested by the client may incur additional costs, which will be the client’s responsibility.
4. Travel Insurance
All clients are required to have comprehensive travel insurance that covers trip cancellation, medical expenses, personal accident, emergency evacuation, and personal liability. Proof of insurance must be provided before departure.
5. Health and Fitness Requirements
Medical Conditions: Clients must disclose any pre-existing medical conditions that may affect their ability to participate in the trip.
Fitness: Clients are responsible for ensuring they are physically fit and capable of undertaking the activities in the itinerary. A medical check-up is recommended before participating in high-altitude treks or strenuous activities.
6. Liability and Responsibility
Company Liability: The Company is not liable for any injury, loss, or damage to personal property arising during the trip. Participation is at the client’s own risk.
Third-Party Services: The Company acts as an agent for third-party service providers. We are not responsible for the acts or omissions of these providers.
7. Code of Conduct
Behavior: Clients are expected to conduct themselves in a respectful manner towards fellow travelers, guides, and local communities. Disruptive behavior may result in removal from the trip without refund.
Environmental Responsibility: Clients must adhere to environmental guidelines and practices to minimize their impact on the natural surroundings.
8. Photography and Marketing
The Company reserves the right to use photographs and videos taken during the trip for promotional purposes. If you do not wish to be included, please inform us before the trip commences.
9. Governing Law
These Terms and Conditions are governed by the laws of Nepal. Any disputes arising from these Terms and Conditions or the services provided will be subject to the exclusive jurisdiction of the courts of Nepal.
10. Acknowledgment of Risk
By booking and participating in a trip with the Company, you acknowledge that outdoor and adventure activities carry inherent risks. You accept these risks and agree to release the Company from any claims or liabilities.
11. Force Majeure
The Company will not be liable for any failure to perform its obligations where such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane, or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout, interruption or failure of electricity or telephone service, or any other unforeseen circumstances beyond our control.
12. Acceptance of Terms
By booking with VIP Trips and Treks Pvt. Ltd., you confirm that you have read, understood, and agreed to these Terms and Conditions.
For any questions or further information, please contact us at:
VIP Trips and Treks Pvt. Ltd.
Kathmandu, Nepal
+977-9803990203
viptripsandtreks@gmail.com
Please review these Terms and Conditions carefully. If you have any questions or require clarification, do not hesitate to contact us.